02JANUARY 2012

EM Interiors (“Essentially Metal”) is a retailer through who trades utilising the web through its website and in its stores.
Information about “EM Interiors” and “Essentially Metal” can be obtained by logging on to

This Privacy Policy explains how “EM Interiors” collects and protects the privacy of personal information about you collected by “EM Interiors” or provided by you to “EM Interiors” via our website or from other sources.

This Privacy Policy does not apply in relation to acts and practices of “EM Interiors” which relate directly to the employee records of present and former employees of “EM Interiors”. “EM Interiors” acknowledges and is committed to protecting your privacy and disclose and hold personal information in accordance with the Privacy Act.

Collection of personal information:
“EM Interiors” does not collect personal information unless it is necessary for carrying out the functions and activities as a retailer.
“EM Interiors” only collects such information by lawful and fair means and in an unobtrusive manner. You may be providing personal information about yourself or others each time you contact “EM Interiors” by phone, fax, letter or e-mail. “EM Interiors” needs to use this information to provide you with services and/or products.


This information will be used and managed as follows:

Disclosure of personal information and marketing:
“EM Interiors” will use and disclose your personal information for the primary purposes of  carrying out business as a retailer or a purpose related to “EM Interiors” primary purpose such as marketing, where you consent to such disclosure. In addition “EM Interiors” use such information to market, to you, products and services offered by “EM Interiors”, unless you have indicated that you do not wish to obtain such marketing offers or material. Such a request can be made by contacting the “EM Interiors” office. “EM Interiors” will in such circumstances only use the personal information provided for the sole purpose of providing the service you have requested. “EM Interiors” may utilise the services of contractors from time to time for the purposes of marketing and undertaking services as promoted by “EM Interiors”. Your personal information will be provided to these parties for the purpose of ensuring that the services or products of “EM Interiors” are marketed to you or to enable a service to be provided to you.

“EM Interiors” will not disclose your personal information to a third party other than the Authorised Disclosees without your approval.

Security and access of personal information:
The personal information you provide to “EM Interiors” will be kept confidential and secure and will not be accessible for unauthorised use, amendment or disclosure. Only “EM Interiors” staff trained in the Privacy Policy will have access to such information.

“EM Interiors” may store your information electronically or/and as a hard copy.

Accuracy of your information:
“EM Interiors” will reasonably attempt to ensure that the personal information held about you is accurate, up to date and complete.

To assist “EM Interiors” to do this please:
- provide the correct information to “EM Interiors”
- inform “EM Interiors” if/when your details change

If “EM Interiors” denies you access or request for correction they will provide you with reasons why the access or request for correction
was denied.

EM Interiors Privacy Policy:
Due to the importance of your privacy, the “EM Interiors” Privacy Policy is reviewed and monitored regularly. A hard copy of the Privacy Policy is available by contacting the EM Interiors store.

EM Interiors Privacy Complaint Process:
If you are concerned with the way EM Interiors handled your personal information,  please contact the EM Interiors office and they will make
available to you a privacy complaint form. You will be required to complete this form and return it to The EM Interiors Store.
This will ensure the prompt investigation of your complaint.

If you feel your personal information is not handled appropriately by EM Interiors steps will be taken to remedy your concerns